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Terms & Refund Policy

Last updated: 28 July 2026. These terms apply whenever you use creditsorted.co.uk, download our free guide, or buy any product from Credit Sorted ("we", "us", "our"). Credit Sorted is operated as a sole trader by Mustafa Alsoodany, trading address 122 Portswood Road, Southampton, SO17 2FW. Contact: hello@creditsorted.co.uk.


What we sell — All products on this store (the free guide, the Blueprint, the Console, the Course, the Dispute Vault and the Complete System bundle) are digital products delivered instantly and electronically as a PDF, ZIP or online video access. No physical goods are shipped. Everything is educational information and do-it-yourself material — not regulated financial, debt, credit or legal advice under the Financial Services and Markets Act 2000 (FSMA). If you're struggling with debt, free impartial help is available from StepChange (stepchange.org) or Citizens Advice (citizensadvice.org.uk).


Pricing and payment — All prices are shown in GBP and include any applicable tax. Prices may change at any time; the price you pay is the price shown at checkout. Payments are processed securely through Payhip — we never see or store your card details.


Your right to cancel, and our 30-day guarantee — Because these are digital products delivered instantly, UK law's standard 14-day cancellation right for online purchases does not apply once you've downloaded or accessed the content and agreed to that at checkout. Instead, every paid product comes with a 30-day money-back guarantee: if it isn't right for you, email hello@creditsorted.co.uk within 30 days of purchase for a full refund, no questions asked.


How to request a refund — Email hello@creditsorted.co.uk from the address you purchased with, including your order reference. Refunds are processed back to your original payment method, typically within 5 to 10 business days.


Using what you buy — Buying a product grants you a personal, non-transferable licence to use it for your own purposes. You can't resell, redistribute, publicly share, or use our content to build a competing product or service.


Liability — We provide our products with reasonable care and skill, but outcomes depend on your own credit file, actions, and decisions by lenders and credit reference agencies, which are outside our control — we can't guarantee any specific result, score change, or approval.


Governing law — These terms are governed by the laws of England and Wales.


Full Terms and Conditions — For the complete terms, including licensing and liability detail, see the full Terms and Conditions at creditsorted.co.uk. See also our Privacy Policy for how we handle your data.


Contact — Credit Sorted, sole trader, Southampton, UK. Email: hello@creditsorted.co.uk.